Our processing times are same or next business day.

Once your gorgeous nails are on their way, we'll send you an email with all the tracking details. It's like a VIP pass for your parcel!

Want to keep an eye on your Glam up mode goodies? Here's how:

For our Aussie nail enthusiasts:
Pop over to Australia Post and enter your tracking number:
https://auspost.com.au/mypost/track/search

For our international nail lovers:
DHL eCommerce is your go-to:
https://ecommerceportal.dhl.com/track/pages/customer/trackItNowPublic.xhtml

If your order's jetting off with DHL Express:
https://www.dhl.com/au-en/home/tracking.html

Happy tracking! Your fabulous new nails will be with you before you know it! 💅✨

Shipping Details for Australia 🇦🇺

We want your Glam up mode goodies in your hands ASAP! Here's the scoop:

For orders under $50:

Standard Shipping: $6.99 (2-4 business days)

Express Shipping: $9.99 (1-2 business days)

Free Shipping Alert! 🎉

Orders over $50: FREE Standard Shipping

Orders over $99: FREE Express Shipping

Want to check for any delivery hiccups in your area?
Pop over to the Australia Post website: https://auspost.com.au/receiving

We're all about getting you glammed up fast, so choose the option that suits your nail emergency level! 💅✨

New Zealand 🇳🇿

Under $50 NZD:
Standard: $6.99 NZD (3-5 business days)

Over $50 NZD: FREE standard shipping

Orders over $199 NZD:  FREE DHL Express Shipping

United Kingdom 🇬🇧

Under £50:
Standard: £6.99 (3-5 business days)

DHL Express: £19.99 (1-3 business days)

Over £50: FREE standard shipping

Over £199: FREE DHL Express Shipping

United States 🇺🇸

Under $50:

Standard: $6.99 (3-5 business days)

DHL Express: $19.99 (1-3 business days)

Over $50: FREE standard shipping

Over $199: FREE DHL Express Shipping

Canada 🇨🇦

Under $50:

Standard: $6.99 (3-5 business days)

DHL Express: $19.99 (1-3 business days)

Over $50: FREE standard shipping

Over $199: FREE DHL Express Shipping

Nail glamour knows no borders! Choose the shipping that matches your excitement level. The more you order, the more you save on shipping. It's a win-win! 💅🎉

Need to tweak your order? We've got you!

Quick action is key! If you need to update or cancel your order, here's what to do:

Act fast! We can only make changes if your order hasn't been processed or packaged yet.

Send us an email ASAP with:
• Your order number
• Details of the changes you'd like

We'll do our best to accommodate your request if we catch it in time.

Remember, our team works quickly to get your gorgeous nails to you, so the sooner you reach out, the better chance we have of making those changes for you!

We're here to help make your Glam up mode experience as fabulous as your nails will be!

Heads Up on International Orders! 📦🌍

We want you to be fully informed about your glamorous purchase, so here's the scoop on potential extra costs:

Your order might incur duties or taxes based on your location.

These fees aren't included in our prices and are set by your local customs.

For our Aussie nail enthusiasts:

Good news! We happily ship to PO Boxes within Australia.

For our international glam squad:

Heads up! DHL can't deliver to PO Boxes or Military addresses.

This applies to countries like New Zealand, United Kingdom, United States, Canada, and others.

Please make sure you provide a residential or business address for delivery.

Why? We want to make sure your fabulous nails reach you without a hitch!

Remember, the right address means your nails will be on their way to you faster. Let's make it happen!

We Love Happy Customers! 💖

While we hope you'll adore your Glam up mode goodies, we understand sometimes things don't work out. Here's our return policy in a nutshell:

✅ 30-day return window for refunds
✅ Original packaging must be intact
✅ Items should be unworn and in new condition

A Few Things to Note:

Original shipping fees aren't refundable (sorry, that's a cost we can't recover)

A 10% restocking fee applies to cover our processing costs

Need to Make a Return?
Just shoot us an email at hello@glamupmode.com . We'll guide you through the process step by step.

Ooh, Nail Envy? We Get It! 💅✨

Changed your mind? Spotted another design that's calling your name? No worries! We've got you covered.

Here's the deal:

You can absolutely exchange your nail stickers for a new design

Just make sure to return them within 30 days

The stickers should be unused and in their original packaging

Remember, life's too short for nail regrets! We want you rocking the design that makes you feel fabulous.

We're all about making sure you're happy with your Glam up mode experience. Here's how we handle returns:

If It's Our Mistake:

Received a faulty product or the wrong item? No worries!

We'll send you a free return shipping label

Just drop it off at your local post office, and we'll sort it out

Changed Your Mind?

Fallen for a different design? It happens to the best of us!

We can still help, but there will be a small fee for the return label

Think of it as a small price to pay for nail perfection 💅

You'll get an email from us once we’ve processed everything on our end. After that, it usually takes 2–5 business days for the funds to show up in your account, depending on your bank. If it takes longer than 5 business days, we recommend reaching out to your bank or credit card company for an update.